Privacy Policy

Effective Date: 2024-05-01

At Plug, we value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and safeguard your information when you use our platform, services, and website.

Information We Collect

We collect various types of information depending on how you interact with our platform. This may include:

• Personal Information: Name, email address, payment details, and other personal identifiers you provide when registering or using our services.
• Usage Data: Information related to how you interact with our platform, including IP address, browser type, pages visited, and duration of use.
• API Data: Information obtained from third-party integrations when you use our automation features.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services.
• Processing payments and managing subscriptions.
• Improving our platform's functionality and performance.
• Communicating with you regarding updates, promotions, and service-related issues.
• Analyzing platform usage to enhance user experience and develop new features.

Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with trusted third parties in the following circumstances:

• With service providers who help us operate the platform, process payments, or provide customer support.
• If required by law or in response to valid legal processes.
• In the event of a merger, acquisition, or sale of assets, where your data may be transferred as part of the business transaction.

Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this privacy policy. Once your data is no longer required, we will securely delete or anonymize it.

Your Rights

You have the right to access, correct, update, or delete your personal data. You can do so by contacting our support team at support@plug.com. Depending on your location, you may also have additional rights under applicable privacy laws.

Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before sharing any personal information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our platform, track usage, and gather analytics data. You can adjust your browser settings to refuse cookies, but this may limit some functionality of our platform.

Children's Privacy

Our platform is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will take steps to delete such data.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at support@plug.com.